- You have no items in your shopping cart
- Continue Shopping
Yes, you need to create an account to place an order. This will help us provide you with a personalized experience.
The minimum order quantity for free shipment is Rs.899. Orders below this amount will have additional shipping charges of Rs. 40
CoD orders below Rs. 900 will have CoD charges of Rs. 40
Please note: The shipping charges and CoD charges collected during order delivery below Rs.900 will not be refunded when a return request is placed, only the product value will be refunded
The maximum amount for which orders can be placed for CoD is Rs. 3000. This amount is fixed to provide the best possible shipping experience to our customers placing Individual orders
For orders above these limits, we encourage you to reach out to us with an email regarding your specific requirements
Recorrer ships the product you ordered in the fastest time possible and deliver to your doorstep. Please check the delivery availability to your PIN Code when ordering.
Please note: Minimum order quantity for free shipping is Rs. 899. Orders below this amount will have additional shipping charges of Rs. 40*. CoD orders below Rs. 900 will have CoD charges of Rs. 40
Payment can be made through any of these modes:
1. Credit Card
2. Debit Card
3. Net Banking
4. UPI Payment
5. Cash on Delivery (CoD)
Please check the following:
- Account details entered
- Billing address
- Password/OTP
- After checking, please retry the payment
- If your payment still fails. You can use CoD option provided the facility is available in your area
- If CoD option is not available, please try ordering in sometime
All Orders are eligible for cancellation when it is in packed/shipped status, as long as the cancel option is available.
If you had selected Cash on Delivery, there is no amount to be refunded because you have not paid for your order. For payments made via Credit Card, Debit Card, Net Banking, UPI, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation.
The products purchased on Ketch can be returned or exchanged within 7 days of delivery. Post this, return or exchange is not allowed. Also, for the return or exchange to be valid, products must be returned in their original packaging, including hangers, polybags, hang tags on garments, shoe boxes, dust bags and gift boxes. Items must be unused, unworn, unwashed, and undamaged. This may be checked by our executive who picks up the product as well as in our warehouse.
There are two ways to return or exchange the product :
Pick up: In most locations, we offer a free pick up service. You will see a pickup option when you submit a return request.
Self-Ship: In some locations our logistics partners may not offer a pick up. In such cases, we request you to self ship through a reliable courier service & we will credit the shipping costs in your Ketch Wallet provided the product meets the return policy and you have shared scan copy of the courier receipt with us on contact@recorrer.in giving your order id to help us track your order
The courier charge amount mentioned on the receipt should not overshoot sender-destination-service combination and shall be cross checked with the courier company
kindly pack the items securely to prevent any loss or damage during transit.
For Exchange, single product cannot be exchanged for multiple products. While customer can exchange multiple item at a time by initiating separate exchange request for each of the item.